Privacy Policy
1.Overview
PICKNGO and its affiliated entities are committed to safeguarding the privacy of our players and online visitors. Our comprehensive Privacy Policy details how we collect, store, use, process, disclose, and transfer the personal information you provide. By accessing or using PICKNGO’s websites, you agree to the terms outlined in this Privacy Policy. If you are 13 years or older, you may provide your information without parental consent; those under 13, or their parents, should refer to the "Children’s Privacy" section for specific guidelines.
Please be aware that this Privacy Policy applies solely to PICKNGO’s websites and not to any third-party sites that may be linked from our platforms. We strongly recommend reviewing the privacy policies of any external sites before sharing personal information. PICKNGO disclaims any responsibility or liability for damages or losses arising from the use of or access to such third-party sites. Furthermore, this Privacy Policy does not govern the handling of information provided in job applications submitted to PICKNGO.
For users outside of the United States, please note that your personal information may be transferred to, stored in, and processed within the United States or other countries where PICKNGO conducts business. We implement all necessary legal measures to protect your information during such cross-border transfers.
2.Children Privacy
Our Service is not intended for children under the age of 13, and we do not actively seek to collect personal information from such individuals. We are committed to protecting the privacy of children and take this responsibility seriously.
If we become aware that we have inadvertently collected or received personal information from a child under 13 without proper parental consent, we will take immediate steps to delete the information from our records. This includes removing any data that might have been collected and ensuring that it is not retained or used in any way.
If you have concerns or believe that we may have collected personal information from or about a child under 13, please contact us at [email protected]. We will investigate the matter promptly and take the necessary actions to address any issues. Your vigilance and cooperation in helping us maintain a safe environment for all users are greatly appreciated.
3.Information Collection
3.1 Information You Provide to Us
When you download, register for, or use our Service, we may request and collect various types of information, including:
Personal Identification: We collect information that allows us to identify you personally, such as your full name, postal address, email address, telephone number, and payment service provider account details. This also includes any other identifiers that enable us to contact you both online and offline ("Personal Information").
Form Submissions: When you fill out forms within the Service, we gather the information you provide. This includes data submitted during the registration process, when posting materials, comments, or content, and when you request additional services from us. Additionally, we may collect information if you enter contests or promotions we sponsor, or if you report issues or provide feedback regarding the Service.
Correspondence Records: If you contact us via email, phone, or other communication methods, we collect and retain records of your correspondence. This includes your email address, phone number, and any content of the communications.
Survey Responses: Occasionally, we may ask you to participate in surveys for research purposes. Your responses help us understand user preferences and improve our offerings.
Transaction Details: We collect details about transactions you perform through the Service, including purchase information and order fulfillment. To process transactions, you may need to provide financial information to a payment service provider. We store only a portion of your payment details to help with fraud detection and ensure security.
User Contributions: If you choose to post or display information publicly on our Service, such as reviews, comments, or other contributions ("User Contributions"), this information is shared with others at your own risk. You can manage certain privacy settings through your account profile, but please note that no security measure is completely infallible. We also cannot control how third parties may use or view your User Contributions.
3.2 Automatic Information Collection and Tracking
When you interact with our Service, we automatically gather certain types of information using technology designed to enhance your user experience and ensure the smooth operation of our systems:
Usage Details: We automatically collect detailed information about your interactions with the Service. This includes data on how you access and use the Service, such as traffic data, location data, and logs. We also track the resources and pages you view, the features you use, and the actions you take within the Service. This helps us understand user behavior, monitor performance, and identify areas for improvement.
Device Information: We collect technical information about the device and network you use to access our Service. This includes your IP address, browser type, operating system, and device identifiers. We may also gather details about your internet service provider and connection speed. This information helps us ensure compatibility with various devices, troubleshoot technical issues, and enhance the overall performance of our Service.
Cookies and Similar Technologies: We use cookies, which are small text files placed on your device by your web browser, to recognize your browser and remember your preferences. Cookies enable us to track your visits, remember your login details, and personalize your experience on our Service. We may also use other similar technologies, such as web beacons (clear gifs, pixel tags, or single-pixel gifs), to collect data on how you interact with our content and measure the effectiveness of our communications.
Analytics: We employ analytics tools to monitor and analyze usage patterns on our Service. These tools provide insights into user engagement, help us understand how our Service is used, and guide us in making data-driven decisions to improve functionality and user experience.
Location Data: If you permit it, we may collect information about your geographic location through GPS, Wi-Fi, or other location-tracking technologies. This data can be used to provide location-based services, offer relevant content, and enhance the personalization of your experience.
This automatic data collection helps us maintain the quality of our Service, customize your experience, and ensure that we meet your needs effectively.
3.3 Third-Party Information Collection
When you use our Service or access its content, certain third parties may automatically collect information about you. These third parties include:
Social Media Platforms: Such as Twitter, Twitch, or Facebook, when you connect your accounts to our Service.
Analytics Services: Like Google Analytics.
Payment Services: Such as Stripe and PayPal.
These third parties may utilize tracking technologies to gather information about your use of our Service. The information they collect may be linked to your Personal Information or may track your online activities across different websites, apps, and other online services. This data could be used to provide you with personalized advertising or other targeted content.
We do not have control over these third parties’ tracking technologies or how they utilize the collected information. If you have questions about specific advertisements or targeted content, it is best to reach out directly to the provider responsible.
4.How We Use Your Information
We use the information collected from you, including any Personal Information, to:
Deliver and Enhance Services: Provide you with access to the Service, its content, and any additional products or services you request. Our goal is to continually improve these offerings, tailoring them to your specific needs and preferences.
Specific Purposes: Address the exact reasons for which you provide your data, whether to complete a transaction, respond to an inquiry, or deliver a requested service.
Account and Communication Management: Manage your account by sending important notices, updates, and other communications related to your use of the Service. We also handle account support, such as password resets or troubleshooting.
Enforcement of Rights and Obligations: Fulfill our contractual obligations to you, including processing payments, enforcing terms, managing disputes, and ensuring compliance with legal requirements.
Timely Updates: Keep you informed about updates to the Service, new features, and changes to the products or services we offer. We aim to ensure you're always using the latest version of our offerings.
Enhancing Your Experience: Use the information to personalize your experience on the Service, remembering your preferences, speeding up your searches, and suggesting relevant content based on your interests. We also analyze usage patterns to understand our audience better, which helps us optimize the Service for everyone.
Security and Recognition: Implement measures to ensure the security of your data while recognizing and remembering your previous interactions with the Service, providing a more seamless and efficient experience during future visits.
These actions are designed to create a secure, responsive, and personalized experience, ensuring that our Service meets your expectations and needs.
5.Disclosure of Your Information
At PICKNGO, we do not aim to sell or market your Personal Information. However, in the course of providing our Service, we may disclose aggregated user information for the following purposes:
Service Support: We may share information with contractors, service providers, and other third parties who assist us in operating our business. These entities are required by contract to keep your Personal Information confidential and use it solely for the purposes for which it was disclosed to them.
Business Transfers: In the event of a merger, acquisition, restructuring, reorganization, dissolution, or other transfer of some or all of PICKNGO’s assets, whether as part of bankruptcy, liquidation, or similar proceedings, your Personal Information may be among the assets transferred to a buyer or successor.
Service Fulfillment: We may disclose your information to fulfill the purpose for which it was provided. For example, if you provide a social media account handle for social sharing features, we will transmit the contents of that request to the relevant recipients.
Other Purposes: We may use your information for any other purpose disclosed at the time you provide it.
Consent: We will share your information with your consent.
Legal Compliance: We may disclose your information to comply with court orders, laws, or legal processes, including responding to government or regulatory requests.
Contract Enforcement: We may use your information to enforce our rights under any agreements with you, including the PICKNGO Terms of Service, and for billing and collection purposes.
Protection and Safety: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of PICKNGO, our customers, or others. This may include sharing information with other companies for fraud protection and credit risk reduction.
While PICKNGO is committed to safeguarding your Personal Information, there are specific circumstances where we may disclose it to ensure the effective operation of our Services, comply with legal requirements, or protect the rights and safety of our community. We disclose information only in accordance with the purposes outlined above and strive to ensure that any third parties involved adhere to stringent confidentiality agreements. For any questions or concerns regarding the handling of your Personal Information, please feel free to contact us.
6.Data Transmission
Your personal data may be transferred to and stored in locations outside of the United States, and may be processed by staff or service providers abroad. By submitting your data, you consent to these transfers and processing activities. We take all reasonable measures to ensure that your data is handled securely and in compliance with our privacy policy.
You are responsible for maintaining the confidentiality of your password. While we strive to protect your data during transmission, we cannot guarantee complete security. Upon receipt, we implement strict security measures to prevent unauthorized access.
7.Data Retention Period
We retain Personal Data for a duration of 3 to 5 years, as necessary to fulfill the purposes outlined in our Privacy Notice, comply with legal obligations, protect interests, and as permitted by law. Once the data is no longer required, it is removed according to our internal retention policies. Factors influencing retention include the length of our relationship, consumer expectations, relevance to our services, and any legal obligations we must adhere to.
8.Your Rights Regarding Your Personal Data
Access, Correction, Deletion, and Restriction of Processing
Subject to applicable laws and any relevant limitations, you have the right to request access to your Personal Data and exercise the following rights:
Right to Correction: You have the right to correct or update certain types of Personal Data. In many instances, you can review or modify your profile information directly by accessing your online profile.
Right to Deletion: You may request the deletion of your Personal Data. If you opt to have your Personal Data removed from PICKNGO Services, we will fulfill your request within 30 days of verification, with a possibility of extension. We will retain only the minimal amount of Personal Data necessary to document your request and the actions we took.
Right to Restrict Processing: You have the right to limit certain processing activities of your Personal Data and to object to specific types of processing.
Right to Withdraw Consent: You can withdraw your consent at any time.
Right to Lodge a Complaint: If you have concerns about how your Personal Data is collected, stored, or processed, you have the right to file a complaint with a data protection authority in the country where you reside or work.
We will handle your requests in compliance with applicable laws. For example, we may not be required to delete your Personal Data if we have a legitimate reason to retain it, such as for fraud prevention. Additionally, there are situations where we are legally prohibited from taking the requested actions, including (1) when we cannot verify your identity or (2) if the action would negatively impact the rights or freedoms of others. In some cases, we may also decline requests deemed excessive.
9.Changes to This Privacy Policy
We may update this Privacy Policy periodically to ensure compliance with evolving legal standards and best practices. We recommend that you review this policy regularly to stay informed about any changes. If we make any significant amendments, we will notify you through our websites. Your continued use of PICKNGO’s websites after such changes have been made constitutes your acceptance of the revised terms. We are committed to transparency and will ensure that any updates are clearly communicated to our users.
10.How to Contact Us
If you have any questions, feel free to reach out to us via email at [email protected].
Alternatively, you can send your inquiries by mail to the following address:2212 LERONA AVE ROWLAND HEIGHTS, CA 91748.